Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

*Customs/Import Duties may be Charged*

Low cost items usually get past the eyes of customs department, but there is a high chance that you’ll incur import duties for expensive products. So, do compare the price after accounting for customs with the regular price in your country before declaring that the xyz item can be purchased for a lower price from China.

Different countries have different rates at which duties are charged for imports. Duty Calculator is a good place to get an estimate, but it is not always correct. Depending on the customs inspector the actual customs imposed on your import can be higher or lesser than the one estimated by Duty Calculator. Also, please don’t ask your questions about how much customs will be charged, because we really can’t answer that.

How long does shipping take?

All orders are dispatched within 36 business hours. Deliveries take 7-20 business days and in rare cases 30+ business days.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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